Contact Information for the Student Complaint Process

State Contact Information for Distance Education Student Complaint and Grievance Procedures

Students who have complaints that have not been resolved through contact with the University may seek advisement from the appropriate office in the student's state of residence, listed below.

Note: This list includes contact information for all 50 states, the District of Columbia, and the U.S. territories and should not be construed as informative of what agencies regulate the institution or in what states the institution is authorized to operate. States, through the relevant agencies or Attorneys General Offices will accept complaints regardless of whether an institution is authorized to operate in that state. Also, the University does not maintain the state and territory websites, and information may change without the University’s knowledge.

Alabama

Alabama Commission on Higher Education
PO Box 302000
Montgomery, AL 36130-2000

Alaska

Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, Alaska 99811-0505
Email: customer.service@alaska.gov

Alaska Office of Attorney General
Consumer Protection Unit
1031 W. Fourth Avenue, Suite 200
Anchorage, AK 99501
Email: attorney.general@alaska.gov

Arizona

Arizona State Board for Private Postsecondary Education
1400 W. Washington, Room 260
Phoenix, AZ 85007

Arkansas

Arkansas Department of Higher Education
114 East Capitol
Little Rock, AR 72201
Email: ADHE_Info@adhe.edu

Arkansas State Board of Private Career Education
501 Woodlane, Suite 312S
Little Rock, AR 72201
Email: sbpce@arkansas.gov

California

California Bureau for Private Postsecondary Education
PO Box 980818
Sacramento, CA 95798-0818
Email: bppe@dca.ca.gov

Colorado

Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202

Connecticut

Connecticut Department of Higher Education
61 Woodland St.
Hartford, CT 06105-2326
Email: info@ctdhe.org

Connecticut Department of Consumer Protection
165 Capitol Avenue
Room 110
Hartford, CT 06106
Email: trade.practices@ct.gov
Consumer Complaint Hotline: (800) 842-2649

Delaware

Delaware Higher Education Office
Carvel State Office Building, 5th Floor
820 N. French Street
Wilmington, DE 19801-3509
Email: dheo@doe.k12.de.us

Delaware Attorney General
Consumer Protection Wilmington:
820 N. French Street 5th Floor
Wilmington, DE 19801
Email: consumer.protection@state.de.us

District of Columbia

District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE
9th Floor
Washington, DC 20002

Florida

Florida Commission on Independent Education
325 W. Gaines St., Suite 1414
Tallahassee, Florida 32399-0400
Email: Commissioner@fldoe.org

Georgia

Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334

Hawaii

Hawaii State Board of Education
PO Box 2360
Honolulu, HI 96804
Email: ocp@dcca.hawaii.gov

Idaho

Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037

Illinois

Illinois Board of Higher Education
431 East Adams, 2nd Floor
Springfield, IL 62701-1404
Email: info@ibhe.org
Institutional Complaint Hotline: (217) 557-7359

Illinois State Board of Education
100 N. 1st Street
Springfield, IL 62777

Illinois Attorney General
Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706

Illinois Consumer Fraud Bureau Form
Consumer Fraud Hotline: (800) 243-0618

Indiana

Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W. Washington Street, Room E201
Indianapolis, IN 46204

Iowa

In writing:
Iowa College Student Aid Commission
430 E. Grand Ave., 3rd Floor
Des Moines, IA 50309
Telephone: (877) 272-4456

Online Student Dispute Resolution Form

Kansas

Kansas Board of Regents
1000 SW Jackson, Suite 520
Topeka, KS 66612-1368

Kentucky

Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512

Kentucky Board of Proprietary Education
911 Leawood Drive
Frankfort, KY 40601-3319

Kentucky Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
Email: consumer.protection@ag.ky.gov

Louisiana

Louisiana Board of Regents
PO Box 3677
Baton Rouge, LA 70821-3677

Maine

Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
Email: jonathan.braff@maine.gov

Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333

Maryland

Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201

Maryland Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
Email: consumer@oag.state.md.us

Consumer Protection Hotline: (410) 528-8662

Massachusetts

Massachusetts Board of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108

Michigan

Michigan Department of Labor & Economic Growth
Office of Postsecondary Services
Proprietary School Unit Staff
201 N. Washington Sq.
Lansing, MI 48913

Minnesota

Minnesota Office of Higher Education
1450 Energy Park Dr., Suite 350
St. Paul, MN 55108-5227

Minnesota Attorney General's Office
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101

Mississippi

Mississippi Commission on College Accreditation
3825 Ridgewood Rd.
Jackson, MS 39211-6453

Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453

Mississippi Consumer Protection Division
Office of the Attorney General
State of Mississippi
P.O. Box 22947
Jackson, MS 39225-2947

Mississippi Consumer Protection Complaint Form

Missouri

Missouri Department of Higher Education
205 Jefferson St.
P.O.Box 1469
Jefferson City, MO 65102-1469
Email: info@dhe.mo.gov

Montana

Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201

Montana Office of Consumer Protection
2225 11th Avenue
PO Box 200151
Helena, MT 59620-0151
Email: contactocp@mt.gov

Nebraska

Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005

Nebraska Department of Education
Investigations Office
301 Centennial Mall South
P.O. Box 98987
Lincoln, NE 68509-4987

Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509

Consumer Protection Hotline: (800) 727-6432

Nevada

Nevada Commission on Postsecondary Education
3663 E. Sunset Road, Suite 202
Las Vegas, NV 89120

New Hampshire

New Hampshire Postsecondary Education Commission
3 Barrell Court #300
Concord, NH 03301-8531

New Jersey

New Jersey Commission on Higher Education
PO Box 542
Trenton, NJ 08625
Email: nj_che@che.state.nj.us

New Jersey Department of Labor and Workforce Development
1 John Fitch Plaza
PO Box 110
Trenton, NJ 08625-0110
Email: schoolapprovalunit@dol.state.nj.us

New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, New Jersey 07102

New Mexico

New Mexico Higher Education Department/PPSD
2044 Galisteo St, Suite 4
Santa Fe, NM 87505-2100
By phone: 505-476-8442 or 505-476-8416

New York

New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
Email: ocueinfo@mail.nysed.gov

New York Bureau of Proprietary School Supervision
New York State Education Department
99 Washington Avenue, Room 1613 OCP
Albany, New York 12234

New York State Department of State
Division of Consumer Protection
Consumer Assistance Unit
5 Empire State Plaza – Suite 2101
Albany, New York 12223-1556

North Carolina

North Carolina Community College System Office of Proprietary Schools
200 West Jones St.
Raleigh, North Carolina 27603

North Carolina Consumer Protection
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

North Dakota

North Dakota Department of Career and Technical Education
State Capitol – 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
Email: cte@nd.gov

North Dakota Consumer Protection Division
Office of Attorney General
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574

Ohio

Ohio State Board of Career Colleges and Schools
35 East Gay Street, Suite 403
Columbus, OH 43215-3138

Ohio Board of Regents
30 East Broad Street, 36th floor
Columbus, OH 43215-3414

Ohio Attorney General
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400

Oklahoma

Oklahoma State Regents of Higher Education
655 Research Pkwy, Suite 200
Oklahoma City, OK 73104

Oklahoma State Board of Private Vocational Schools
3700 Classen Boulevard
Suite 250
Oklahoma City, OK 73118-2864

Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105

Oregon

Oregon Office of Degree Authorization
1500 Valley River Drive
Suite 100
Eugene, OR 97401

Oregon Department of Education
Private Career Schools Office
255 Capitol Street NE
Salem, OR 97310-0203

Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096

Pennsylvania

Pennsylvania Department of Education
333 Market St.
Harrisburg, PA 17126-0333

Pennsylvania Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120

Puerto Rico

Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900

Puerto Rico Department of Justice
PO Box 9020192
San Juan, Puerto Rico 00902-0192

Rhode Island

Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903

Rhode Island Department of Attorney General
Consumer Protection Unit
150 South Main Street
Providence, RI 02903

South Carolina

South Carolina Commission on Higher Education
1333 Main St., Suite 200
Columbia, SC 29201

South Dakota

South Dakota Board of Regents
306 E. Capitol Ave, Suite 200
Pierre, SD 57501-2545

South Dakota Office of Attorney General
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053

Tennessee

Tennessee Higher Education Commission
404 James Robertson Pkwy
Suite 1900
Nashville, TN 37243

Texas

Texas Workforce Commission
Career Schools and Colleges – Room 226-T
101 East 15th Street
Austin, Texas 78778-0001

Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752

Texas Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548

Utah

Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111
Email: consumerprotection@utah.gov

Vermont

Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501

Vermont Attorney General's Office
109 State Street
Montpelier, VT 05609-1001

Virginia

State Council of Higher Education for Virginia
101 N. 14th St.
James Monroe Building
Richmond, VA 23219
Email: communications@schev.edu

Washington

Washington Higher Education Coordinating Board
917 Lakeridge Way
PO Box 43430
Olympia, WA 98504-3430
Email: dainfo@hecb.wa.gov

Washington Workforce Training and Education Coordinating Board
128 10th Avenue SW
PO Box 43105
Olympia, WA 98504-3105
Email: workforce@wtb.wa.gov

Washington State Office of the Attorney General
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100

Washington State Office of the Attorney General Complaint Form

West Virginia

West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800

Community and Technical College System of West Virginia
1018 Kanawha Blvd. E., Ste. 700
Charleston WV 25301

West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789

Wisconsin

Wisconsin Educational Approval Board
30 W. Mifflin St., 9th Floor
P.O. Box 8696
Madison, WI 53708
Email: eabmail@eab.state.wi.us

Wyoming

Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050

Attorney General’s Office
123 Capitol Building
200 W. 24th Street
Cheyenne, WY 82002